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URBANcard - what is it?

Almost every Pole uses public transport. Buses and trams in Wroclaw run on schedule and are popular not only with locals, but also with visitors to the city. There is no "pass for the fare". In Polish transport, it is customary to either buy a ticket in advance from a machine or pay with a bank card on the bus/tram itself. And to save on travel, we advise you to get an Urbancard. You can encode it for the required period, and also select the required transport lines.

Benefits of using #URBANCARD

Firstly, it is the ability to restore a ticket in case of theft or loss of the card.
Secondly, universal availability of points of sale for electronic tickets.
Thirdly, ease and convenience of handling the card.
Fourthly, the safety of the operations performed.
And finally, the card's versatility and durability.

Design #URBANCARD

You can fill out an application for a card here https://www.urbancard.pl/wniosek-o-wydanie-karty
Addresses of customer service centres in Wroclaw:
  • ul. Grabiszyńska 9, 53-501 Wrocław, godziny otwarcia: pn - pt: w godz. 8.00 – 18.00
  • ul. Prusa 75-79, (Biuro Obsługi Pasażera MPK Wrocław), 50-316 Wrocław, godziny otwarcia: pn - czw 08.00-18.00; pt 08.00 – 16.00
  • ul Racławicka 2-4, 53-146 Wrocław, godziny otwarcia: pn - pt: w godz. 8.00 – 18.00
  • ul. Ładna 1c, 50-353 Wrocław, godziny otwarcia: pn - pt: w godz. 8.00 – 18.00
As a rule, the card is prepared in a few days (if you ordered the card online). If you still come in person to the service center, the card will be ready immediately. Remember, after receiving the card, you need to top it up.

Travel passes usually are divided into:

*bilet normalny, i.e. ordinary;
*ticket for students/schoolchildren (subject to availability of supporting document);
You can buy a travel card for 7, 30, 60, 90 days or for a semester (from October 1 to January 31, from February 1 to May 31) and for 5 months (from September 1 to January 31, from February 1 to June 31). Then you should choose what you will ride: all trams and buses - wszystkie linii or choose 2 route lines (for example, 1 tram and 1 bus). And finally, buy the ticket you need.
All card transactions are made in the same machines at stops where tickets are sold. You can follow all the news, prices and promotions here: https://www.urbancard.pl/
en_GB